| Welcome |
| Thank you for shopping Happy Halen! If you have any questions not answered below, please email us and we'd be happy to answer them. |
| Payment |
We accept Debit/Credit Cards via PayPal only.
Payment is due upfront. We create our items once you place your order so that we may customize the item to your specifications.
Any cancellations will be be subject to our return policy below. |
| Shipping |
Because we create your order custom for you, items may take up to 14 days to ship (depending upon the item) after payment is received. An estimated shipping date will be given in your order confirmation message.
All orders are sent First Class U.S. Postal, USPS Priority or International Post unless otherwise stated.
For specific shipping details or time frames, please email us and we would be happy to give you specific details regarding your order. |
| Refunds and Exchanges |
Custom items are non-returnable unless there is a manufacturers defect. In the case of defect, item is subject to the Happy Halen return policy below.
RETURNS are accepted within 7 days of receipt of buyer. When returning item, buyer bears the cost of shipping item back to Happy Halen. Item must be postmarked within the 7 calendar days following original delivery to buyer. Item must be unworn, unwashed and with any tags still attached. Once item is received by Happy Halen, a full refund minus the cost of shipping will be refunded in the form of original payment. |
| Additional Policies and FAQs |
| If you have any further questions regarding Happy Halen and/or our policies, please feel free to email us. We are happy to accommodate most any customer request. Thank you again for shopping Happy Halen. |